Reviews
Neddy's North Bay Hyundai
2676 Trout Lake Road, North Bay
4.3 215 reviews
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A.S ★★★★★ a week ago
I live in New Liskeard, about an hour and a half from the dealership. My appointment was at 9:45 but I was super early , I believe I arrived at 9. First time ever stepping foot into this dealership. I didn’t even buy my car at Neddy’s. … More And man was I blown away with the amazing service .
I was since greeted the second I walked in, they took my car in early, had my repairs done in a timely manner and WASHED MY CAR!
Like I said I was blown away , I’ve been working in the automotive industry for 10+ years and man I tell you , what a great experience I had. 10 Stars ⭐️ -
Trevor Watkins ★★★★★ a week ago
Excellent service from Neddy,s in North bay. From the Sevice counter to the mechanics who I spoke to. They were very knowledgeable and efficient at addressing an alignment/ calibration issue with the radar on my My 2022 Tuscon… I would … More also thank Micheal the service Manager for his Excellent service as well…This was my first time dealing with Hyundai in North bay and I would highly recommend them ! -
Anthony Iati ★★★★★ a month ago
I recently purchased a car from Hyundai, and the experience was outstanding from start to finish. Joe was incredibly knowledgeable, patient, and attentive to my needs. He guided me through the entire process, ensuring I understood all the … More features and options available for my new vehicle.
The dealership itself was clean, well-organized, and welcoming. The staff made me feel comfortable and valued as a customer, answering all my questions with professionalism and genuine care.
The car I chose has exceeded my expectations in every way. It offers excellent performance, great fuel efficiency, and a host of modern features that make driving a pleasure. The quality and reliability of Hyundai vehicles are truly impressive.
Overall, I am extremely satisfied with my purchase and the service I received. I highly recommend Hyundai to anyone in the market for a new car. Their commitment to customer satisfaction and quality vehicles is evident in every aspect of their business. -
Jean-Marie Gagné ★★★★★ 4 months ago
Extremely satisfied with the service received. Herb as the service manager, was helpfully and perfectly bilingual, which is a plus for my wife who speaks only French. All issues were solved to my entire satisfaction. Other members of the … More NEDDY’S team are also worthy of mention for their kindness and professionalism. -
tony bolwerk ★★★★☆ a year ago
Reasonable price for the car. Good service and fair prices for the extended warranty, we'll have to see how it all works out in the end. -
Gaige Becic ★★★★★ a year ago
My girlfriend and I were driving from Saskatchewan to Ontario when we started experiencing some unpleasant noises coming from under the hood. We were simply driving through when we made an emergency call to the service team at Neddy's … More North Bay Hyundai and they were kind enough to give the vehicle a quick look over. We were in a pinch and these guys brought our vehicle into their bay, hoisted it up, and gave us their professional opinion at no charge. We were beyond appreciative of this gesture. We would highly recommend these guys to anyone in need of some true service! -
Royce Bolton IV ★★★★★ a year ago
My family was passing through North Bay when we had a technical issue with our Hyundai. Without an appointment Neddy took us in, inspected the vehicle, provided us with the necessary software updates and assisted us greatly in continuing … More our journey. Thank you Neddy! -
Tim Magill ★★★★★ a year ago
We are now driving our 8th Hyundai vehicle, all purchased and serviced by Neddy's North Bay Hyundai. We have always enjoyed the product and the 2023 Santa Fe we just picked up and are currently are driving is the best one yet. After … More 20+ years of excellence I'd never consider another product or dealer. -
Carey Rhiness ★★★★★ a year ago
Purchased a new Hyundai Sonata from Scott McTavish. It was the easiest and most straightforward vehicle purchase I have ever had. Scott was professional and extremely knowledgeable as well as friendly and kind. I love my new car! A great … More experience all around!! Definitely recommend buying a Hyundai from Neddys! Definitely!! -
S Gaut ★★★★★ 2 years ago
Excellent service. I just bought a new car from this dealership and the service was great. The sales team made buying a car a breeze. I highly recommend Hyundai and the team at Neddy’s for your next car purchase. 👍 -
Hayden Kelso ★★★★★ 2 years ago
The best dealership experience I had while shopping for a new vehicle. I booked an appointment to test drive a vehicle and when I showed up for the appointment Kyle tossed me the keys and the car was parked outside.
When talking about … More pricing he was quickly able to breakdown the pricing for several models and finance terms. the whole process was smooth and not at all pushy. Definitely recommend visiting if you're looking at a Hyundai. -
richard campbell ★★★★★ 2 years ago
Just finished service work on my car at Neddys. Service was top notch. Neddys called prior to appointment to confirm. I dropped off my vehicle to the dealership and was greeted in the auto bay. Service was completed in a timely basis. Staff … More were courteous and helpful to me. Great service!! -
Mark Porter ★★★★★ 3 years ago
I want to say to Neddy's and especially Joe a big huge Thank you!!! Purchasing a car on the phone from out of town, and trying to match up dates was a huge task and undertaking and stressful to say the least. Joe was truly amazing … More and made everything as seamless as possible, even trying to help with calling my insurance whose numbers all went down (good timing) but he stayed late and made sure i was able to leave with the car!!! totally recommend if your looking for car...truly amazing experience..again thank you!!! -
Reggie Ruffo ★★★★★ 3 years ago
I'm not from North Bay but I did go to Neddy's to check out a couple of vehicles they had.
I had called ahead and talked to Scott, one of the sales people.
Scott was great. He had everything ready and was was very knowledgeable … More about the features of the two vehicles I was interested.
His honestly, knowledge , no pressure sales , and how he respected me sealed the deal.
I purchased one of the vehicles with no doubt that I got a good deal.
I'd definitely will seek him out next time I'm in the market for a car. -
Paul Robichaud ★★★★★ 3 years ago
My wife and I have been dealing with this dealership for many years , 4 Hyundai vehicles and counting. We have nothing but good things to say about this dealership. Joe the sales manager has always walked us thru the purchasing process … More making it a painless and pleasing process. On the maintenance side Paul has always been a pleasure to deal with. I highly recommend this dealership as we have done with family and friends. -
Robert Morris ★★★★★ 3 years ago
Scott and Nicholas were amazing. Extremely helpful, friendly, made sure I understood everything. Would highly recommend to buy a vehicle here, have nothing bad to say about anything. Extremely pleasurable experience, especially for someone … More who hasn't dealt with a dealership before. -
Teidra Savignac ★★★★★ 3 years ago
The staff at Neddy’s are friendly & knowledgeable. Excellent service to date.
Highly recommend! Love my 2020 Kona. -
Richard White ★★★★★ 3 years ago
A totally satisfied customer - switched to Neddy's about a dozen years ago. Neddy's staff are courteous and professional. Undoubtedly one of the best dealerships and repair services I have ever dealt with. Whether it's sales … More or service I'd recommend Neddy's to anyone. -
Gabrielle McDonald ★★★★★ 3 years ago
Very friendly staff and great experience. -
Penny Tremblay ★★★★★ 3 years ago
The service folks treat me like family. (Family that they are really happy to see, and who they really want to help get the best value.) -
sheena Lavoie ★★★★★ 3 years ago
Service was great! -
Al Orlando ★★★★★ 3 years ago
Excellent products... Excellent service... Excellent Staff -
Rick C ★★★★★ 3 years ago
We are new customers to Neddys Hyundai. The buying experience was second to none. Sales staff are amazing and they know the product. We had a small concern with the new vehicle it was taken care of right away We were more than happy … More with the way it was handled. Thanks to the sales and service department. Check this dealership out . -
Joy Tshiamala ★★★★★ 3 years ago
10/10 -
stephen Bodington ★★★★★ 3 years ago
Great family operated business, love the Hyundai product, they treat you like family 👪 -
Paul Collins ★★★★★ 3 years ago
Great sales and service departments very friendly staff. -
Carla Kemsley ★★★★★ 3 years ago
I've driven Hyundais almost since the company's entry to the Canadian auto market. Have found them to be well suited to my needs. Love my new(ish) 2020 Kona Ultimate. Best purchase yet. Have had great experiences with the dealership's … More sales and service department. Friendly and helpful staff. -
Jeff Smith ★★★★★ 3 years ago
Very friendly staffNo B.S.they even washed my car's exteriorI'll be going back for my service -
Marissa Dekker ★★★★★ 3 years ago
Honestly, the most genuinely nice people! -
Bethanne McLeod ★★★★☆ 3 years ago
Scott was very kind. -
Sue Rieser ★★★★★ 3 years ago
I have purchased more than a dozen vehicles in my life but getting my Tuscon from Neddy's Hyundai in North Bay has been by far the best and most pleasant experience ever! Friendly and knowledgeable staff all around. I was given all … More the information I needed and all my questions were answered without me feeling like I was getting tangled up in a lot of legal and technical mumbo jumbo leaving me feeling lost. All thumbs up from me to the whole team :-) -
Natalie Beauchamp ★★★★★ 3 years ago
I picked up my new car a couple of weeks ago and the team at North Bay Hyundai went above and beyond to make sure the entire process went smoothly. Lucio was there to answer any of my questions and made sure I was getting exactly what … More I needed in a car and Nicholas in finances was a joy to talk to and eased any of my worries or questions when it came to the financing. I have been dealing with this dealership for a few years now and would recommend it to anyone! I always feel welcomed and appreciated whenever I step through their doors :) -
Natalie Denis ★★★★★ 3 years ago
Super helpful and wonderful dealership! -
Sandra Blais ★★★★★ 3 years ago
I love this dealership. They are my second family because they take care of you. Customer service staff and sales staff go beyond the call of duty to make you feel special and it doesn't hurt that they have great deals. Everyone … More should check it out next time you are shopping for a vehicle. -
Peter Patchet ★★★★★ 3 years ago
Fantastic sales and service experience. Can always trust them to take care of my vehicle. Wish I could give 10 stars!!! -
Rocky Bechard ★★★★★ 3 years ago
They were amazing Is very personable -
Krysta Bender ★★★★★ 4 years ago
Paul and Herb make my day everytime i come in! what wonderful humans! Thanks felllasss 😊 -
Tammi McKenzie ★★★★★ 4 years ago
Great place to deal with friendly and helpful staff. -
Tim Paquin ★★★★★ 4 years ago
Great sales experience. Kyle was excellent. -
Jamie-Lynn Morrison ★★★★☆ 4 years ago
I just went to look at vehicles... no one came out to the parking lot in the 15 minutes i was looking ... I was looking for half hour last week and no one came out either ... maybe I will call first next time...edit went yesterday Aug 31st … More and was able to test drive the Kona....Scott was friendly and nice to deal with -
Grahame Stap ★★★★★ 4 years ago
Good fast service with smiles and well protected from covid 19 highly recommend -
EliteLife X ★★★★★ 4 years ago
Great place to purchase and service your car. Polite and excellent customer service. -
Richard Virtue ★★★★★ 4 years ago
Just bought a 2021 Palisade Calligraphy from Joe and Scott, all arranged by e-mail. A completely "painless" transaction. Both Joe's trade-in offer and Scott's efforts to meet all of my wants and needs made it very … More clear that they wanted and deserved my business. Hyundai's lacking a 7-pin wiring harness for their 2021 tow package even had Scott trying after-market possibilities for me. (Never mind, Scott, we'll get it done in the spring.) It is that kind of "above and beyond" effort that beats the competition hands down. Thanks guys. Looking forward to meeting in person to pick it up on Thursday.__EDIT - Update:I see that Hyundai Canada's "accessories" web page is now offering a wiring harness for the 2021 Palisade. However, although the vehicle claims 7-pin prep wiring, the harness itself appears to be 4-pin only. Not the dealer's fault. (Shame on Hyundai.) But we may have to live with that OEM limitation if it isn't resolved in time for next season's trailering. -
Todd Partridge ★★★★☆ 4 years ago
Very friendly staff and very helpful as well with the purchase of my new 2020 Santa Fe SUV. -
Horsestick MPG ★★★★★ 4 years ago
Great dealership I wanted to test out the new electric Kona and the guy got me in one the same day! These guys are attentive and informative I would definetly buy a car from this dealership. -
Larry Fines ★★★★★ 4 years ago
My wife.and I bought a previously owned Alantra from Neddy'sThis dealership really knows how to pick the best used cars. Our Alantra is in mint shape, not a tear, scape or scratch. The tires are brand new and.the clutch has been looked … More after too. This car is 5 years old, but you'd never know it.We had a really good buying experience with Joe Ammerata, he treated us like we were purchasing a $50,000.00 vehicle. He was so professional and coutyess. There was no back n forth with price! He made the experience effortless and memorable. It's really worth the drive to the Neddy's in The Bay!The customer service is amazing and the quality of the vehicle is unbelievable!In 3 Word or less to describe this place or would be:Integrity-Honesty-QualityThanks JoeLarry & Trish FinesFrench River -
Cassy Beaudry ★★★★★ 4 years ago
I’ve enjoyed every interaction at Neddy’s for the past 2 years of owning my Elantra Sport. Above and beyond customer service, remember you by name every single visit, Kristen is always so helpful and friendly. I love my Hyundai dealership! … More 😊 -
Kristin Tait ★★★★★ 4 years ago
My husband and I just traded in his 2014 Hyundai Veloster for a 2016 Hyundai Santa Fe and we had a fantastic experience here from start to finish! Joe and Nicholas were both excellent to deal with- great with communication, explained things … More very clearly to us, were both super professional but also personable, friendly and kind, worked with us on the financing, made things as simple and quick for us as possible, added in some bonus things we weren’t expecting, and just went above and beyond to help us get this car! We can’t say enough good about Joe and Nicholas and this Hyundai dealership in general. We are so pleased with the experience we had here and we love our new SUV! :) We would highly recommend this dealership, especially Joe and Nicholas! Thanks so much, you guys! You helped us check a big thing off our list before our baby arrives, and made the whole process so easy, smooth, and enjoyable! :) -
John Steel ★★★★★ 5 years ago
Ordered a Kona electric. Sadly it won't be in for about 6 months. Looked into it in detail. Looking forward to the savings. -
Dieter Kraus ★★★★☆ 5 years ago
As the experience was a short one, the salesperson (Kyle) was organized and well prepared, He answered my questions and texts in a prompt manner. There was no pressure to purchase. In a nut shell, he bent over backwards.Whereas Sudbury … More Hyundai, the experience was horrible. Would never purchase a vehicle there. No negotiating the price. The salesperson called me, and I told him, I got a better deal somewhere else and he said have a nice day. He did not bend over backwards to hold on to a customer.The only problem with both dealerships is I feel I did not get enough for my trade in.. Neddy's was tolerable, Sudbury Hyundai was an insult.Wait a go Kyle Patchet!!!!!